Crisis Management

Your Crisis Management Team? Fabulous. Your Crisis Data? A Total Liability

The Landscape

Managing Brand Risk With Social Listening That Only Covers Half the Story is Risky Business

New channels, new formats, and fresh voices challenge corporate governance and mission integrity.

Legacy text-only social listening platforms are stuck in 2005, leaving you with a 75% data gap that invites disaster. 

We provide the illumination your C-suite requires.

The Challenge

Why Conventional Platforms Fail the Enterprise

Your strategic integrity is compromised when risk narratives gain momentum on platforms your current stack can’t even see. We quantify the data deficiency that puts your brand at risk.

01

The 75% Silence

Most critical conversations are missed by typical text-based platforms, creating a strategic liability for your team.

02

The Spoken Threat

Up to 75% of brand mentions live in video or audio transcripts, not the titles or descriptions your legacy platform tracks.

03

No Multimedia Momentum

Detection must occur at the multimedia level in real time because narratives gain traction in unstructured video first.

04

The Niche Gap

Critical threats often emerge on hard-to-search platforms, where illicit planning and disinformation campaigns go undetected.

Today’s Data Sources, Tomorrow’s Tech

We monitor 15.9 million channels across 25+ platforms to ensure your coverage never slips.

Our Automatic Speech Recognition (ASR) transcribes long-form video and podcasts to find operational risks buried deep in two-hour livestreams.

Optical Character Recognition (OCR) and Computer Vision detect unauthorized use of your IP or your logo appearing in protest-related media.

We start at the beginning, ingesting decentralized networks such as Rumble, Telegram, and 4chan, where misinformation incubates.

Pendulum automates data summaries so you don’t have to manually research what is happening across mentions and why. We surface what you need to know, and why, in easily digestible reports.

We monitor 15.9 million channels across 25+ platforms to ensure your coverage never slips.

Our Automatic Speech Recognition (ASR) transcribes long-form video and podcasts to find operational risks buried deep in two-hour livestreams.

Optical Character Recognition (OCR) and Computer Vision detect unauthorized use of your IP or your logo appearing in protest-related media.

We start at the beginning, ingesting decentralized networks such as Rumble, Telegram, and 4chan, where misinformation incubates.

Pendulum automates data summaries so you don’t have to manually research what is happening across mentions and why. We surface what you need to know, and why, in easily digestible reports.

Value Unlock

Social Intelligence at Peak Performance: Enable Brand Assurance

We deliver the decisive advantage required to protect public safety and corporate reputation.

We detect the emergence, vector, and velocity of harmful narratives at their earliest possible stage.

We shift the output from a PR problem to actionable security data regarding site defense and employee safety.

We deliver reports that write themselves, reducing the time your analysts spend sifting through raw data streams.

Consolidate Your Intelligence. Guarantee Mission Assurance.

The crises you prevent define your success. Replace limited, outdated tools with a single, comprehensive intelligence feed. We provide the whole data picture—because in a crisis, 25% of the data is just another word for failure. We offer a complete social listening picture.